Integrations help

Help for Integrations in Work Planner.

Articles

Import Progress and Cancellation

How the import progress states work, how cancellation happens, and how to read the completed import summary.

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Squeegee Import Flow

How to upload a Squeegee backup, choose the target business, and start the import.

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Cleaner Planner Import Flow

How to upload a Cleaner Planner export, choose the business, and start the import safely.

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Import Data Home

What the Import Data home screen shows and how to choose the correct provider before starting an import.

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GoCardless Customer Sync Popup

How the GoCardless customer sync popup matches customers by email and what the create-missing and skip-missing choices do.

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GoCardless Disconnect Popup

What the GoCardless disconnect popup means, what it does not remove, and when it is safe to confirm.

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GoCardless Integration Screen

How the GoCardless integration screen shows connection status, verification, customer sync information, and Direct Debit actions.

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Payment Providers Screen

How the Payment Providers screen shows provider availability, connection status, and upgrade options for each business.

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Email Settings

How the Email settings page works, when to use Work Planner email servers, and how each SMTP field affects outgoing mail.

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