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Integrations help

Help for Integrations in Work Planner.

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Direct Debit Sign-ups From Your Website

Let customers set up a Direct Debit from your website with your GoCardless sign-up link, and how Work Planner links each one to the right customer.

Read article: Direct Debit Sign-ups From Your Website

Card Reader Screen

How the Card reader screen sets up Tap to Pay on iPhone or Android, or a card reader, on your phone for Stripe or Square, and how to check it is ready before you take a payment.

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Card Payment Provider Settings

How the Stripe, Square, PayPal and Zettle screens connect a business's own account, what they show once it is connected, and what disconnecting does.

Read article: Card Payment Provider Settings

CSV Import Flow

How to fill in the CSV template, choose how customers are matched, and import your jobs.

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Import Progress and Cancellation

How the import progress states work, how cancellation happens, and how to read the completed import summary after job-scoped finance import.

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Squeegee Import Flow

How to upload a Squeegee backup, choose the target business, and start the import.

Read article: Squeegee Import Flow

Cleaner Planner Import Flow

How to upload a Cleaner Planner export, choose the business, and start the import safely.

Read article: Cleaner Planner Import Flow

Import Data Home

What the Import Data section of Settings shows and how to choose the correct provider before starting an import.

Read article: Import Data Home

GoCardless Customer Sync Popup

How Sync customers links everyone with a Direct Debit in your GoCardless account to their customer, and what happens to those it can't match.

Read article: GoCardless Customer Sync Popup

GoCardless Disconnect Popup

What the GoCardless disconnect popup means, what it does not remove, and when it is safe to confirm.

Read article: GoCardless Disconnect Popup

GoCardless Integration Screen

How the GoCardless integration screen shows connection status, verification, customer sync information, and Direct Debit actions.

Read article: GoCardless Integration Screen

Payment Providers Screen

How the Payment Providers screen shows provider availability, connection status, and upgrade options for each business, and chooses which card provider takes payments in person and online.

Read article: Payment Providers Screen

Email Settings

How the Email settings page works, when to use Work Planner email servers, and how each SMTP field affects outgoing mail.

Read article: Email Settings