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Cookie Policy

This Cookie Policy explains how Work Planner uses cookies and similar technologies to recognise you when you visit our website, what these technologies are, why we use them, and your rights to control our use of them.

Last updated February 20, 2026

This Cookie Policy explains how Work Planner ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://work-planner.co.uk ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Work Planner) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. When you first visit our Website we show you a cookie banner where you can accept all cookies, reject all non-essential cookies, or choose "Customise" to select which categories you accept. Strictly necessary cookies cannot be rejected, as they are required to provide you with the Service.

You can change your choice at any time using the "Manage cookies" link in the footer of our Website, which reopens the same banner. If you choose to reject non-essential cookies you may still use our Website, though your access to some functionality may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

Essential website cookies:

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Name:work-planner-session
Purpose:Maintains your session so that you stay signed in as you move between pages, and so the Service can associate your requests with your account.
Provider:work-planner.co.uk
Service:Work Planner (first party)
Type:http_cookie
Expires in:2 hours
Name:remember_web_*
Purpose:Keeps you signed in between visits when you sign in with a passkey or a linked social account, so you do not have to authenticate every time. The full cookie name includes a unique suffix.
Provider:work-planner.co.uk
Service:Work Planner (first party)
Type:http_cookie
Expires in:400 days
Name:selected_tenants
Purpose:Remembers which of your businesses you have selected, so the Service shows the right data when you return.
Provider:work-planner.co.uk
Service:Work Planner (first party)
Type:http_cookie
Expires in:1 year
Name:appearance
Purpose:Remembers whether you chose the light or dark theme, so the Service does not reset your preference on every visit.
Provider:work-planner.co.uk
Service:Work Planner (first party)
Type:http_cookie
Expires in:1 year
Name:ubwc
Purpose:Stores the feedback widget's own configuration and state in your browser so it can load and behave consistently between visits.
Provider:work-planner.co.uk
Service:Userback View Service Privacy Policy
Type:html_local_storage
Expires in:Persistent
Name:XSRF-TOKEN
Purpose:This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.
Provider:work-planner.co.uk
Service:Work Planner (first party)
Type:server_cookie
Expires in:2 hours
Name:wp_cookie_consent
Purpose:Stores your cookie choices so we know which non-essential cookies you have agreed to, and so we do not ask you again on every visit.
Provider:work-planner.co.uk
Service:Work Planner (first party)
Type:http_cookie
Expires in:1 year
Name:AWSALB
Purpose:These cookies enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual.
Provider:api.userback.io
Service:Amazon Web Services View Service Privacy Policy
Type:server_cookie
Expires in:7 days
Name:AWSALBCORS
Purpose:For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB).
Provider:api.userback.io
Service:Amazon Web Services View Service Privacy Policy
Type:server_cookie
Expires in:7 days

Analytics and customization cookies:


These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
Name:_ga_#
Purpose:Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider:.work-planner.co.uk
Service:Google Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 1 month 4 days
Name:_ga
Purpose:Records a particular ID used to come up with data about website usage by the user
Provider:.work-planner.co.uk
Service:Google Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 1 month 4 days

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

  • Chrome
  • Internet Explorer
  • Firefox
  • Safari
  • Edge
  • Opera

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

  • Digital Advertising Alliance
  • Digital Advertising Alliance of Canada
  • European Interactive Digital Advertising Alliance

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at admin@work-planner.co.uk or by post to:

Work Planner

14 Eyam Way

Grantham, Lincolnshire NG31 7FT

United Kingdom

Phone: (+44)7910 002334

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© 2026 Work Planner. All rights reserved.

work-planner.co.uk is a trading name of Work Planner Ltd. Work Planner Ltd is a registered company in England & Wales, no. 17027199. Registered office: Work Planner Ltd, 14 Eyam Way, Grantham, Lincs, NG31 7FT.