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GoCardless Integration

Get paid faster with GoCardless

A simpler way to take payment

Work Planner keeps setup, customer authorisation, and payment status tied to the same customer record. Your office spends less time switching tools, chasing updates, or piecing the story together by hand.

Keep payments inside the workflow

Connect GoCardless once and let your team handle payment actions from the same place they manage customers, jobs, and admin.

  • Connect the organisation once from Settings
  • Keep payment activity on the right customer record
  • Move from completed work to payment without copying data
GoCardless integration settings screen showing a connected account in Work PlannerGoCardless integration settings screen showing a connected account in Work Planner

Give customers an easier way to pay

Use Instant Bank Pay for one-off collections or set up Direct Debit mandates when you want a reusable payment method for future work.

  • Create Instant Bank Pay requests for immediate collections
  • Send customers through a secure GoCardless authorisation flow
  • Set up mandates for recurring or follow-up work
Customer payment flow showing GoCardless authorisation for instant or recurring paymentsCustomer payment flow showing GoCardless authorisation for instant or recurring payments

See status updates in one place

GoCardless events flow back into Work Planner so the office can quickly see what has been submitted, paid out, failed, or still needs attention.

  • See live payment status changes against customer records
  • Keep ledger items pending until funds are paid out
  • Spot failures quickly and follow up sooner
Payment transactions list with GoCardless statuses updating inside Work PlannerPayment transactions list with GoCardless statuses updating inside Work Planner