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Jobs help

Help for Jobs in Work Planner.

Articles

Increase Prices Popup

Put prices up for selected jobs from a date you choose, check every job's old and new price, and let customers know by email, text or a printed letter.

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Jobs Map Popup

See every job in your filtered Jobs list on a map, read each pin's summary, open jobs from the map, and understand how jobs without a saved location are placed in Work Planner.

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Missed Reason on a Job

How to record why a job was missed using the preset reasons or a free text note, and where that reason then shows up.

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Message and Print Actions

How to email, text and print for selected jobs: the Message Customers popup for emails and texts, and the Print Documents popup for paperwork.

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Completion Popup

How to complete or miss a job from Planner, the Jobs list, or the Job detail view, including charging, payment, tips, and follow-up actions.

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Adding a Job to a Worksheet

How to send selected jobs onto an existing worksheet or create a new worksheet from the Jobs list.

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Transfer Jobs Popup

How to move jobs into another business, what the transfer date and destination status do, and what happens to the source record afterwards.

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Bulk Edit Popup

How to use the Bulk edit popup to apply the same change across several jobs at once without changing fields you did not mean to touch.

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Images and Image Preview Popup

How images work on jobs, including upload limits, previewing larger images, and removing old images from the job record.

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Advanced Pricing and Opening Balance

How advanced pricing works on a job, including VAT, opening balance, price type, first-visit pricing, alternate pricing, and hourly-per-person setup.

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Scheduling a Job

How due dates, specific times, one-off jobs, and recurring schedules work on a job in Work Planner.

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Job Detail View

A guide to the Job detail view, including the details tab, customer tab, transactions, invoices, activity, text messages, and transfer warnings.

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Editing a Job

How to reopen a job, change the live details, and understand which parts of the edit popup behave differently from the create flow.

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Jobs Filters Popup

How to use the Jobs filters popup to narrow work by status, date, round, service, payment method, and business.

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Jobs List

How to use the Jobs list to search work, filter results, review summary cards, complete eligible jobs quickly, and run bulk actions in Work Planner.

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Creating a Job from the Dashboard

A step-by-step guide to creating a job in Work Planner, including what each field does and how it affects planning, worksheets, and accounts.

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Sending SMS from jobs

OverviewThis article explains when to use sending sms from jobs, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as p

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Emailing jobs

OverviewThis article explains when to use emailing jobs, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as part of a

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Printing job documents

OverviewThis article explains when to use printing job documents, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as

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Adding jobs to a worksheet

OverviewThis article explains when to use adding jobs to a worksheet, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears

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Transferring jobs

OverviewThis article explains when to use transferring jobs, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as part

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Bulk editing jobs

OverviewThis article explains when to use bulk editing jobs, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as part

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Job images

OverviewThis article explains when to use job images, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as part of a la

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Job worksheet notes

OverviewThis article explains when to use job worksheet notes, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as par

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Advanced job pricing

OverviewThis article explains when to use advanced job pricing, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as pa

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Job pricing

OverviewThis article explains when to use job pricing, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as part of a l

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Job scheduling

OverviewThis article explains when to use job scheduling, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as part of

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Job filters

OverviewThis article explains when to use job filters, what the focused step is designed to achieve, and what to review before confirming the action.When to use thisUse this article when the action appears as part of a l

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Job details

OverviewThis article explains what users can review and do from job details, including the follow-up actions that branch from the main detail view.When to use thisUse this article when you need a read-first view of the c

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Editing a job

OverviewThis article explains how to use editing a job in Work Planner, including the main fields that shape how the jobs record behaves once it is saved.When to use thisUse this article when an existing record needs to

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Creating a job

OverviewThis article explains how to use creating a job in Work Planner, including the main fields that shape how the jobs record behaves once it is saved.When to use thisUse this article when you are adding something ne

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