Resuming Your Subscription
How to stop a scheduled cancellation, what the resume popup means, and how Work Planner can restore cancelled bolt-ons at the same time.
When a subscription has already been cancelled but the access period has not ended yet, the overview page changes to show Resume Subscription. That is the button used to stop the cancellation and keep the plan running.
Two Ways The Resume Flow Works
- No cancelled bolt-ons waiting: Work Planner can resume the subscription immediately without opening another popup.
- Cancelled bolt-ons still active: Work Planner opens a popup so you can choose whether some or all of those bolt-ons should be restored too.
Inside The Resume Popup
- Your plan will stay active: the info box explains that the current plan will keep running beyond the saved end date.
- Cancelled Bolt-Ons: each resumable add-on appears with a checkbox.
- Supporting text: each checkbox explains whether that bolt-on was cancelled with the main subscription or cancelled separately, and when access ends if you leave it cancelled.
- Resume Subscription Only: the confirm button uses this wording when no bolt-ons are selected.
- Resume Subscription and X Bolt-Ons: the button wording updates when you tick one or more add-ons.
Payment Method Check
If the subscription is paid, Work Planner checks for a saved payment method before it lets the resume finish. If no card exists, add one first from the Subscription overview page.
What Changes After The Resume
The pending cancellation notice disappears, the overview goes back to showing the normal renewal state, and any bolt-ons you chose to restore stay attached to the account instead of ending on the previous cut-off date.
Related articles
- Cancelling Your Subscription: the flow this reverses.
- Adding or Updating a Payment Method: needed when a paid resume is blocked by a missing card.
- Restoring a Cancelled Bolt-On: the separate add-on-only version of a restore.