Cancelling Your Subscription
What the Cancel Subscription or Cancel Trial popup means, how access continues until the saved end date, and how recurring bolt-ons are affected.
The cancellation button lives on the Subscription overview page. On a recurring paid plan it usually says Cancel Subscription. During a trial with no saved payment method, the same action says Cancel Trial so the button matches what is ending.
What The Popup Tells You
- Confirmation question: Work Planner checks that you really want to stop the subscription or trial.
- Access-until summary: the popup explains that access continues until the end of the current billing period instead of stopping immediately.
- Founder discount warning: if the account is using the founder monthly price, the popup explains that cancelling removes that discount permanently and it will not return later.
- Bolt-on warning: if recurring bolt-ons are tied to the subscription, the popup lists that they will be cancelled too.
What Changes After You Confirm
- Cancellation Scheduled notice: appears on the overview page after the request succeeds.
- Access Until: replaces the usual next billing date so you know when the account will finally stop.
- Founder discount removed: eligible monthly accounts lose the founder discount as soon as the cancellation is scheduled.
- Resume Subscription: replaces the cancel button while the subscription is still active but scheduled to end.
What Does Not Happen Immediately
The subscription or trial is not cut off on the spot. Jobs, planning, and the rest of the product continue until the saved end date. The change is really about stopping the next renewal rather than removing today's access. Lifetime subscriptions do not show this cancel flow because they do not renew.
Why The Bolt-On Part Matters
Recurring bolt-ons can be cancelled with the main subscription at the same time. That matters if the business relies on extra business slots or feature packs, because those extras may also be scheduled to end when the main subscription ends.
Related articles
- Resuming Your Subscription: how to reverse the cancellation while access still exists.
- Active Bolt-Ons on Your Subscription: the add-ons that may also be affected.
- Cancelling a Bolt-On: the separate flow when you only want to stop one add-on.