Bolt-Ons
Cancelling a Bolt-On
How recurring bolt-on cancellation works, what the warning popup means, and why business-capacity add-ons need extra attention before they are stopped.
The Cancel button appears on active recurring add-ons in the Bolt-Ons table. One-time purchases do not usually show this action.
What The Popup Means
- Cancel Bolt-On: confirms which add-on is being stopped.
- End-of-period wording: the popup explains that the add-on stays active until the end of the current billing period rather than disappearing immediately.
- Processing label: switches to Cancelling... while Work Planner sends the request.
Extra Warning For Business Add-Ons
If the add-on increases the number of businesses the account can use, Work Planner can show a warning about the projected allowance after cancellation. That warning matters because extra businesses may be locked when the cancellation finally takes effect.
What Changes In The Table Afterwards
- Status: changes from Active to Cancelling.
- Billing column: changes to a Cancels ... date so you know when it actually ends.
- Uncancel button: becomes available while the add-on is still active and waiting to end.
Related articles
- Restoring a Cancelled Bolt-On: how to reverse the cancellation before the end date.
- Business Bolt-On Limits: why cancelling a business-capacity add-on needs extra care.
- Cancelling Your Subscription: the broader cancellation flow that can also affect add-ons.