Back to documentation
SettingsDocument Templates2 min read

Creating a document template

OverviewThis article explains how to use creating a document template in Work Planner, including the main fields that shape how the document templates record behaves once it is saved.When to use thisUse this article when

Work Planner Documentation11 April 2026

Overview

This article explains how to use creating a document template in Work Planner, including the main fields that shape how the document templates record behaves once it is saved.

When to use this

Use this article when you are adding something new and want a clearer explanation of the fields and decisions on the create flow.

How it fits into the flow

Creating a document template sits within Settings / Document Templates. It is designed to work alongside related articles such as Document template preview and send workflow, Document templates list, Editing a document template, so users can move through the workflow without relying on one giant reference page.

Main actions

  • Work through the form from top to bottom and check the values that affect downstream scheduling, pricing, or communication.
  • Review any required fields before saving so the record is created or updated cleanly.
  • Use the surrounding actions to return to the list or continue the workflow once the form is saved.
  • Common on-screen actions include Cancel.

Important fields

  • Name: Look for input such as “Template name”.
  • Description: Look for input such as “Template description”.
  • Use full page: When enabled, each document will be printed on its own page. When disabled, multiple documents will be fitted on the same page (e.g., 2x2 grid for job documents).
  • Print: Turn this option on only when it applies to the current workflow.
  • Email: Turn this option on only when it applies to the current workflow.
  • Text: Turn this option on only when it applies to the current workflow.
  • Validation: Name: Required. Text value. Maximum 255 characters.
  • Validation: Description: Optional. Text value.
  • Validation: Html Content: Optional. Text value.
  • Validation: Text Content: Optional. Text value.
  • Validation: Grapesjs Data: Optional. One or more values can be supplied.
  • Validation: Type: Required. Text value.

Related articles

4 September 2026 • 4 min read

CSV Import Flow

How to fill in the CSV template, choose how customers are matched, and import your jobs.

Read article
14 July 2026 • 2 min read

Automation Approvals

Review, approve, or dismiss the messages and charges held back by automations that need your say-so before they run.

Read article
14 July 2026 • 4 min read

Advanced Automations and Conditions

Build a custom automation by choosing your own trigger and action, then add conditions to control exactly when it runs.

Read article